Are you a regular traveler in Dubai who relies on nol cards for convenient and seamless public transportation? It can be disheartening to lose your nol card or if your nol card has been stolen, especially when you have a balance or travel passes stored on it. However, there’s no need to panic. In this article, we will provide you with a step-by-step guide on how to report a lost nol card, and successfully refund your nol card balance.
How to Report a Lost or Stolen nol Card
There are 2 ways to report a lost or stolen nol card:
- Call at customer care 8009090 and report it to them
- Report through RTA official website
- You can also report it through the nol Pay app if you have registered for nol Virtual Card
- If you have a remaining balance in your nol card, submit a refund application before blocking it. Because you can not get a refund for a blocked or non-active nol card